I was looking at OpenTable data and Hotel Data this week. As I am back in SF, I have been looking to catch up with friends over dinner.
I can’t imagine how painful it must be to own a boutique hotel or a restaurant. Aside from the many that have gone bankrupt, the ones that survived are still operating under capacity.
The same goes for hotels. I flew 20+ times since October, both in Brazil and in the US. This past weekend my MIA-SFO was completely full. Good.
It’s coming back. Slowly, but coming back. Let’s go America. Let’s come back.

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Most that have achieved enormous success did not conform. All great founders are well-mannered misfits. None of the founders we back are ordinary people.
My primary consideration when you lose your largest customer: do not freak out. You'll find new clients and this moment will pass.
On the book "Getting More: How to Negotiate to Achieve Your Goals in the Real World", author Stuart Diamond teaches how to negotiate better.